Zappos – Delivering Happiness
Tony Hsieh has written a gripping book and his firm belief in viewing the world with optimism which unravels possibilities amidst all the bad news that pulls you down is an eye opener. Building 2 companies from scratch and selling one to Microsoft at 250 Million and Zappos to Amazon at $1 billion is not what drives Tony. He is obsessed with delivering happiness to customers, employees, vendors and making this world a better place to live in. Living a life so much passion that you never have to hit the snooze button on your alarm clock. Every day feels like the very first day at the office, so much fun, so much weirdness. Building a culture that stands the test of the time, which embodies transparency, walking the talk, community feeling and which has customer service at its core. Tony talks about the mistakes he made and the right things they discovered along the way, frequently quotes Jim Collin’s book Good to Great and made Zappos 15 th best company in the world to work for amongst Fortune 100 list. Books like this lifts your spirit like nothing else
